These Terms and Conditions govern the relationship between you and Lakewood Publishers when you use our website or engage any of our professional services. We have written this in plain language because we believe you should understand exactly what you are agreeing to. If anything here is unclear, please contact us before engaging our services.
We are a service-based business. We do not sell or ship physical goods. Every deliverable we produce is a creative or digital service output written content, design files, formatted documents, or publishing submissions. These terms are written to reflect that.
Lakewood Publishers is a professional self-publishing and ghostwriting company We provide end-to-end creative and publishing services to authors at every stage of their journey. When these Terms refer to “we,” “us,” or “our,” we mean Lakewood Publishers. When they refer to “you” or “client,” we mean the individual or entity engaging our services.
Lakewood Publishers provides professional creative and publishing services. These Terms apply to all of the following:
Ghostwriting
We write books and manuscripts on your behalf across all genres and formats. You commission the work, we write it, and all completed work is credited to you. You retain full authorship and ownership of everything we produce for you.
Editing, Proofreading, and Formatting
We refine, correct, and professionally prepare manuscripts for publication. These services are delivered on content you supply or on manuscripts we have ghostwritten for you.
Cover Design and Illustration
We create original book covers and interior illustrations tailored to your genre and audience. All design deliverables produced under a completed and paid engagement are yours to use for your publication.
Self-Publishing and Platform Submission
We assist with publishing your book to major digital publishing platforms. We handle submission, platform-specific formatting, and publishing coordination on your behalf. We do not retain any publishing rights over your work.
Audiobook Production
We produce professional audiobook versions of your manuscript, including narration coordination, audio editing, and platform submission.
Marketing, Branding, and Publicity
We provide book promotion services including branding campaigns, publicity outreach, video book trailers, and author website design and search engine optimization. These are professional marketing services and results depend on a range of market factors.
Additional Services
We also offer book translation services, children’s book publishing services, and specialized publishing services for diverse communities. Each of these is governed by these general Terms unless a separate written agreement specifies otherwise.
To engage our services, you must be at least 18 years old, or the age of legal majority in your jurisdiction. If you are engaging services on behalf of a business or organization, you confirm that you have the authority to enter into this agreement on their behalf. Our children’s book services are commissioned by adult authors and guardians. Minors do not enter into agreements directly with Lakewood Publishers.
Engaging Lakewood Publishers begins with a complimentary initial consultation during which we discuss your project vision, scope, timeline, and budget. From there, we provide a written proposal outlining the services, deliverables, and fees. No work begins and no fees are charged until you have reviewed and approved the proposal in writing. Once a proposal is approved, we issue a formal project agreement detailing the scope of work, milestones, payment schedule, and delivery timeline. Your project begins only after this agreement is signed and an initial payment is received.
Because Lakewood Publishers provides professional creative services rather than tangible products, our refund policy is structured around the work that has actually been completed at any given stage of your project.
Before work begins
If you decide not to proceed after signing your project agreement but before any work has started, you are entitled to a full refund of any amount paid, less any non-recoverable administrative or processing costs already incurred.
After work has started — proportional refunds
Once work has commenced on your project, we operate on a proportional basis. Only the portion of your project that has not yet been fulfilled is eligible for a refund. Any work that has already been completed and delivered to you is non-refundable.
Non-refundable circumstances
No refund applies in the following situations:
You own your work
All creative content produced for you by Lakewood Publishers belongs to you upon full payment of the agreed project fees. You hold full authorship and all associated intellectual property rights over that work.
We treat everything you share in the course of a project as strictly confidential. All team members who work on your project are bound by professional confidentiality obligations. We do not discuss your project details, share your content, or disclose your personal story to any third party not directly and necessarily involved in delivering your work.
To allow us to deliver the best possible result, we ask that you provide accurate information, respond to drafts within a reasonable timeframe, and honour the agreed payment schedule.
You acknowledge that publication is also subject to the publishing platforms’ own terms. Lakewood Publishers is not responsible for decisions made by those platforms. Marketing outcomes including sales figures and reader reviews are not guaranteed.
You agree to use our website lawfully. You must not collect data through automated means, introduce malicious code, or misrepresent your identity.
We promote our services through third-party digital advertising networks. Advertising does not influence our editorial independence or the quality of our services.
We cannot guarantee specific commercial outcomes for your book—including bestseller status or a particular number of sales. Success depends on market factors beyond our control.
Lakewood Publishers is not liable for indirect or consequential losses. Our total liability is limited to the fees paid for the specific project or service to which the claim relates.
These Terms are governed by the laws of the State of Ontario, Canada. Any dispute arising from or relating to these terms or our services shall be governed by the laws of the Province of Ontario, Canada, and shall be subject to the exclusive jurisdiction of the courts located in North Bay, Ontario
We may update these Terms from time to time. Continuing to use our services after an update constitutes acceptance of the revised Terms.
These Terms, together with your individual project agreement and our Privacy Policy, form the complete agreement between you and Lakewood Publishers.
Lakewood Publishers
Thank you for trusting Lakewood Publishers with your story.